Insurance services are a field that requires constant and quick communication with clients. SMS mailing will help to show an individual approach to each buyer . It is perfect for sending notifications and advertising insurance company services.
Tasks that SMS messaging solves
An insurance company can relieve the call center and insurance agents by sending bulk sms master to clients. Most tasks related to information work with clients can be supplemented by SMS messages. Tasks solved by sending:
- Notification that the insurance policy is about to expire.
- Informing about the decision made on payment to the client, its amount and other important information.
- Notification of new types of services. It will be useful for clients to learn about new insurance products.
- Notifications about discounts, promotions, special offers.
- Happy Holidays!
- Notification of the insurance commissioner’s visit to assess the damage.
Benefits of using SMS messaging for an insurance company
Let’s look at an example. After an accident, Nikolay called the insurance company. He has a CASCO policy. A few minutes later, he receives an SMS with the notification: “Your accident commissioner Anatoly is on how to determine which country a phone number belongs to? the way, phone 8-770-44″. After the insurance company has reviewed the situation and made a decision, Nikolay will receive another SMS: “A decision has been made regarding your case to compensate for the damage. Contact the nearest office to receive the money.”
The benefit to the client in this case is obvious. The SMS message does not distract from important matters, there is no need to call the insurance company yourself. The message will be read at a convenient time.
There are also a number of advantages for the insurance company. SMS messaging is easily automated and integrated into existing software. At the same time, the load on the call center is reduced, because a significant part of the calls are informing clients about solutions and offering services.
How to build a client base?
It is important to remember that SMS mailings can only be sent to those clients who have given their consent to it. Otherwise, problems with the advertising law, which we discusse in one of the previous articles, may arise.
To collect a database by legal methods, it is best to use a registration form on the website, in which the client will have to check the box “I agree to receive SMS”, or in the insurance document, enter a line of consent to the mailing. This way you will not break the law, and the client base will be collecte.
Let’s start using SMS mailing
Once the database is collecte, the next step is to choose a reliable mailing provider. SigmaSMS has been professionally working in the mailing field since 2010. We provide a convenient platform and favorable conditions and rates. In addition, you will receive:
- Personal manager and 24/7 technical support,
- Possibility to send mailings directly from CRM
- Tariff with the possibility of sending free SMS indefinitely
It’s easy to start a complete list of unit phone numbers working with us – register on the website and wait for the operator to call. By choosing us, you choose a reliable mailing list provider.
