The research is now about internet skills and not about digital skills or skills with digital tools. Internet skills have nothing to do with, for example, the skills in handling smartphones or the home use of digital television on the digital flatscreen. Do all people who are not internet-savvy still watch the 1977 Blaupunkt with 16 channels? No, of course not. However, the fact that the professional communication sector is about media experience (the effects thereof) does colour the question and results of the cited internet skills research.
An indication of online behavior of different age groups
Environment-specific skill: intranet
What fascinates me in this context is that skills sometimes seem to be environment . A information that – bahrain phone number list specific. Seem , because you either have a skill or you don’t. If you can play football outside, you can play football inside. But on intranets, users often appear to be less ‘skilled’ than on the internet.
Intranet was – and is – not always used effectively. That is news 1.0. On Linkedin, questions still appear about how on earth you can get employees to the intranet or have them maintain their own information there. A lot of information on the intranet is not found, not shared, not used. Not so nice for intranet evangelists like me. 2 questions about this:
Does not finding or sharing information on the intranet have to do with intranet proficiency ?
In organizations where employees have an intranet, you may assume that the users with access to that intranet have an appropriate level of education. Otherwise, you simply do not need to start. If employees are not skilled in using the intranet, this means that the organization has invested in a tool that does not match the level of education of the intended users. That is a waste of investment. Until a few years ago, there were policy how to support small businesses – 100+ gift ideas to get you started patches for this: writing and CMS courses. These taught skills for being able (and allowed) to work with (previously rather rigid and labor-intensive) information management systems.
Word skills
Lack of skill can also be seen after investments in office automation. For example, if you look at how many school email list employees use Word (regardless of the version), you can sometimes almost see productivity evaporate due to unskilled behavior. I have so often come across spaces to create columns instead of Tabs, and manual headings instead of styles… The skills of many (communication) employees can still be improved. But these are not internet skills, but digital skills.
